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Challenge

Manual invoice handling, error prone 3-way matching and delayed approvals in a legacy MRP system caused long payment cycles, vendor strain and compliance risks.

Solution

SCIENS Technologies implemented an end-to-end automated PSUR Workflow using Microsoft Power Platform - integrating PowerApps, Power Automate, Power BI, SharePoint, Teams and Outlook to create a seamless, compliant and data-driven system.

Automated 15-stage drug tracking & milestone management
Role-based user access and controlled workflow approvals
Smart notifications & escalations to ensure on-time completion
Centralized document management with integrated QC, Medical & Client reviews
Real-time analytics dashboards for monitoring progress and compliance

Enhancing Drug Safety Reporting through Intelligent Workflow Automation

Client Information

Client

PSUR Workflow Automation

Industry

Industrial Manufacturing

Invoices/Month

~700

Impact

80% reduction in manual effort and human error

Faster reporting cycles through real-time workflow visibility

100% regulatory compliance with automated alerts & deadlines

Enhanced collaboration across QA, Medical and Client teams

Outcome

A fully automated, intelligent and compliant PSUR reporting system enabling client to streamline pharmacovigilance workflows, ensure accuracy and achieve operational excellence.